Frequently asked questions

How can we help?

Find answers to common questions about our products, orders, and policies.

Estimated delivery times:

  • Philippines: 1–3 business days
  • International: 7–21 business days, depending on your location

Please note that delivery times may vary due to customs processing, courier delays, and other circumstances beyond our control.

Yes, we ship worldwide. International shipping rates are calculated at checkout based on your delivery location.

You’ll receive an order confirmation email shortly after completing checkout. If you don’t see it in your inbox, please check your spam or junk folder.

Still can’t find it? Contact us at info@mozyandco.com, and we’ll be happy to help.

Most mozyandco. pieces are released in limited quantities and may not be restocked.

Follow us on Instagram @mozyandco or join our newsletter to be the first to hear about restocks and new releases.

We’re open to creative collaborations that align with the mozyandco. brand. For serious collaboration or custom-order inquiries, please email us at info@mozyandco.com.